Many customers that visit Sound Depot and Performance in Gainesville ask us if they will save money by buying electronics online. This article will outline several factors that you should take into account before deciding where to make your purchase.
Product Selection and Consultation
When you come to Sound Depot and Performance to buy an upgrade for your audio system, we will work with you to choose a solution that meets your performance expectations and budget. We have display boards that allow you to audition speakers and amplifiers. This also allows you to try the all the functions of a source unit. You can even pair your smartphone to the unit to ensure all your contacts transfer correctly.
Warranty and Repair Process
If Sound Depot and Performance installs a product and there is a problem with it, we replace it for you. If you purchase a product from us to install yourself, we will send it to the manufacturer for you. If you buy a product online, you are responsible for the removal and shipping costs. A process that might take a few days or a week when purchased from us may take a month or more through an online retailer. Once the product is back from the online retailer, you will need to pay to have it reinstalled and to set-up the system again.
Is Buying Electronics Online Risky?
When you purchase from us, we know that the products we sell are the real deal- not a knock-off or clone. We do not sell refurbished or B-stock products as brand new. You can look at and touch the actual product you want to buy. You always know exactly what you are getting.
Some online retailers are not authorized by the manufacturer to sell their products. As such, the warranty terms can be affected. Some retailers will only warranty products for a few months, and some decline warranty coverage entirely.
Installation and Ongoing Support
Many products require programming and configuration before installation. This process is incorporated into the price of purchasing from us and having us install it. If you purchase an interface or module online, you will have to pay someone to have it programmed or updated.
We offer ongoing support for the products we sell. If you buy a new smartphone and need help pairing it to your Bluetooth radio, we will do that for you. Once we complete your installation, we will show you how to use your new product. If you a product needs to be updated, let us know. An online retailer cannot provide these services.
We work with our vendors to ensure you get the best price- and we value your trust in us. If you find a better price on an identical product from an authorized online retailer, we will happily match it.
Visit Sound Depot and Performance Today
Before deciding that buying electronics online is the best way to save money, drop into Sound Depot and Performance. A member of our sales team will be happy to work with you to ensure you get the perfect solution for your application. You can call us at 352-374-7700, or reach us by e-mail using our online contact form. For more information about any of our products or services please click HERE.
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